Glossary

Common terms used across the Pluggedspace platform.

Term	Definition
Agent	An AI assistant that performs tasks using tools, skills, and company knowledge under your supervision.
Agent Fleet	The set of pre-built and custom agents running in your workspace (e.g., Monica, Marketer, Business Finder).
Approval Inbox	The Human-in-the-Loop queue where high-risk agent actions wait for human sign-off.
Atlas	The Pluggedspace intelligence and data suite for ingestion, analytics, and predictive models.
Autonomy Mode	How much control an agent has: Manual, Hybrid, or Autonomous.
API Key	A workspace-scoped secret used to authenticate programmatic requests.
Console V2	The Pluggedspace Agentic Operating System research prototype, preserved as a technical architecture and design archive.
Custom Agent	An agent built with the visual builder for your exact business workflows.
Data Pipeline	A scheduled workflow that cleans, transforms, and enriches datasets automatically.
Domain	A data category assigned to a dataset in Atlas (e.g., Sales, Marketing, Operations) — or a verified website a widget is locked to.
Domain Locking	Security feature that restricts chat widgets to verified company domains.
HITL	Human-in-the-Loop — involving human approval in agent workflows for high-risk actions.
Integrations	Connections to third-party services (Stripe, Slack, Email, CRM, GitHub, …) via API keys or OAuth.
Marketplace	A catalog of community agent packages and workflow templates you can install or publish.
Memory Bank	The workspace's semantic knowledge base (RAG) that agents reference in responses.
NLP Querying	Asking questions in natural language instead of SQL.
Policy Guardrail	A rule limiting agent behavior (spending limits, rate limits, time windows, approval requirements).
RAG	Retrieval-Augmented Generation — fetching relevant company documents to ground agent responses.
Role-Based Access Control (RBAC)	Permissions model: Workspace Owner, Admin, Analyst, and Viewer.
Skills	Reusable multi-step capabilities (e.g., WebsiteAuditor, SEOAnalyzer, InvoiceExtractor) attachable to agents.
SQL Studio	The fast in-memory query editor for running SQL against Atlas datasets.
Tenant / Workspace	Your organization's isolated environment — data, memory, and configuration never leak across tenants.
Tools	Native capabilities agents use: Email, Slack, WhatsApp, web scraping, databases, payments, and more.
Trigger Keywords	Words that activate a custom agent automatically.